Just cancelled a reservation i have had for over five months. The manager said a system error led to "overbooking". My take is that the Marriott website allowed for booking rooms at a regular weekend rate. They seem to eventually realize potential demand and very favorable hotel rates left on the table.
I have the highest status with Marriott and have had for a long time so there is that..... but to wait so long to cancel a reservation after airline & game tickets have been purchased, plans made etc. just blows.
I believe I remember this may have been highlighted in another thread, so maybe this is SOP for this hotel.
Fairfields generally suck anyway but a room is a room for the biggest weekend in COMO.
I have the highest status with Marriott and have had for a long time so there is that..... but to wait so long to cancel a reservation after airline & game tickets have been purchased, plans made etc. just blows.
I believe I remember this may have been highlighted in another thread, so maybe this is SOP for this hotel.
Fairfields generally suck anyway but a room is a room for the biggest weekend in COMO.
